By Matt Hale

The issue of pay-as-you-go insurance came onto my radar, when a neighbor was apoplectic because her insurance company sent her a warning message about driving too fast in a couple of instances. She didn’t understand that her auto insurance was not only tracking the miles she was driving, but was also tracking her location, speed, braking, and her driving habits. She thought that her “pay-as-you-go†insurance was only tracking the distance she drove, but she was wrong. And, it was all spelled out in her insurance contract.

Auto insurers are now heavily marketing a “pay-as-you-go†automobile insurance policies, or insurance policies based on “safe driving†habits. This is being sold as a cost savings plan. I mean, why pay for auto insurance during the times your car is parked in your garage? Not surprisingly, these types of policies are being marketed in the same fashion as “masking up†or “social distancingâ€. “Safe†is the new ultimate aspiration, more important that rights, more important than privacy, more important than mobility.

American Family Insurance proudly states the following on their website:

“We all would love to know that we’re driving as safe as we can. With car monitoring systems, or telematic devices, that’s actually possible now. Vehicle monitoring devices work through an app on your smartphone that gathers and analyzes key data about the way you drive. Details like your GPS location and driving speed are all fed into a database that records your performance on the road every time you’re driving. After a period of time, your auto insurance may reduce your premium if your driving habits are found to be safe.†i

This is so convenient that you do not even have to install a tracking device on your car. The tracking device is your phone, which will also conveniently track where you park your car. Or, what store you go into. Or, if you socially distance appropriately. Perhaps in the future you will be able to get an additional discount for wearing a mask or getting a vaccine.

Automobile insurance companies aren’t the only ones getting in on the tracking bonanza! A 2014 article on US News and World Report touted the benefit of using fitness trackers to track steps to encourage people to be healthier. An ecstatic quote by a VP of a health analytics company, states: “Consumers win, because as they pay more out of pocket for their health-related costs, they are looking for ways to save money and would be more likely to participate in programs utilizing tracking devices to motivate them to get healthier.†ii Several large health insurance companies are now offering discounts on Fitbits and other “health devices†in order to give an incentive for their use. iii In short, the message is similar to auto insurance companies: be safe, be healthy, get tracked!

The Insurance Contract: Finding an Excuse to Deny Coverage

When you buy insurance, you are paying a company to stand in your shoes when you encounter a risk. So, for auto insurance, you are paying a company to stand in your shoes and protect you when you crash into and injure somebody. When you buy health insurance, you are paying that company to take on the risk of you getting sick. Every insurance contract defines what is covered under that contract and what is excluded under that contract. And, every insurance company, uses those exclusions to the maximum of their ability to save money. The ultimate goal for any insurance company is to collect maximum premium dollars and pay out minimum claims dollars.

Secondly, insurance companies have a financial interest in controlling behavior. If you get a speeding ticket, your insurance rates go up. It turns out that people who drive faster than the speed limit get into more accidents and cause the insurance company to have more claims. When people get a speeding ticket, they are often more concerned about the impact on their insurance rates then the actual cost of the ticket.

Insurance companies are not the government. They are regulated private entities. They are not, however, bound by anything in the Constitution. Insurance companies are governed by individual state laws and regulations that are there to protect consumers when the company fails to abide by its contract or acts in “bad faith.†But, insurance companies are not bound to any notions of privacy or other rights as defined in the Bill of Rights. Therefore, the data generated through the monitoring of you, belongs to your insurance company, and may be shared.

So, imagine taking a family road trip, and as your car crosses from say a blue state to a red state, a little warning pops up telling you that you do not have insurance coverage here. Or imagine going from a mask mandate state to non-mask mandate state and finding out that your health insurance coverage is suspended. While this may seem far fetched now, I fear that it will only become all to normal in the not so distant future. Therefore, approach your insurance with caution and read the insurance contract so you understand what exactly it is you are buying.

Footnotes:

i https://www.amfam.com/resources/articles/understanding-insurance/car-insurance-tracking-device
ii https://health.usnews.com/health-news/health-wellness/articles/2014/10/03/can-a-fitness-tracker-save-you-money-on-health-insurance
iii https://moneywise.com/a/fitbit-health-insurance-discount

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8 Comments

    1. Heather:

      Great question. I have not reseearched. I have used Farm Bureau insurance for many years and found them less expensive and honorable. Their insurance companies are by state – In Tennessee, members are shareholders. I assume it is the same in other states.

  1. Very important article. I’m not sure if insurance companies are offering “apps” to replace the vehicle snitch devices, but that’s probably next up on the docket.

    I’ve been selling degoogled privacy phones for a while and recently launched an educational initiative component to my business at https://privacytogo.co/blog

    There are so many people trying to navigate the Panopticon but are unable to ditch a smartphone entirely and have no idea where to start.

    One of the easiest ways to thwart these efforts is to earnestly be able to tell these companies that your hardware cannot run their software.

      1. Thanks for taking a look, Catherine.

        Degoogled smartphones are basically what BlackPhone used to sell. It’s a relatively technical process but it’s possible to make them yourself, or buy them directly from a trustworthy source.

  2. I live in a home with my wife and two children. Only one of the children have a drivers license, the 22yo. The 22yo has a license suspension on his record. He also has his own insurance policy for auto.

    My insurance company contacted me a few weeks ago demanding I sign a document that my 22yo would not be permitted to drive any of my vehicles, and because of this license suspension. The license suspension was for not paying a fine he received in Maryland, a state we don’t live in. The fine was because one of two of his license plate lights was blown out.

    I argued this weirdness, but they are not changing their demand.

    The insurance company my son uses, Jake’s employer. Tried to get him to put a GPS device in his car and offered a 10% discount for doing so. He didn’t.

    Related? – I got a letter last year, than a call from a woman with an accent who I asked and confirmed was a Chinese immigrant. The letter and the call were accusing me of running a business from my home and not paying some tax. I was not and never did and verbally told them so. Never heard from them again.

    I get people calling me all the time to buy my house and trying to make an appointment for the very next day after receiving a text to review the property. They act as if you are just going to sell and all that is left is a few formalities. Like letting a stranger into your home.

    1. Looking for car insurance in these times is real shadow work. I backed into another car in a parking lot and my insurance skyrocketed. Saving money through tracking was the option and it does not lower your insurance of course I refused. I kept researching companies and it is a cartel and the prices are not competitive as they claim in their advertisements. I decided on liability because I drive an older car. Of course it depends on your zip code.

      1. Sue,

        Interesting comment about shadow work, someone or some persons dented my car when I lived in Austin a couple of times. Geico insurance wanted me to do the legwork of finding it if there was security cameras nearby. I said no, they said can you go ahead and ask anyway. I hung up. I am like, how is that my job? Don’t I pay them to do the research? I will entertain a better alternative to Geico insurance.

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